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PK: +92-345-731-4040
US: +1-855-211-0932
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+92-345-731-4040
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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will appear. It contains detailed information about all the operations that you can perform on that particular page. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide assortment of how-to videos clarifying how to use our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, take a glance at our extensive FAQ database, which covers questions asked by real clients and offers real solutions. We periodically "revamp" our FAQ section with new Q&A's so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, we have a excellent team of client support engineers available 24-7 and ready to help you with any query. Each trouble ticket you send will be responded to within 60 minutes (the average support ticket response time being just 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 184801

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com